who is looking to have a fun weekend. Whether you offer boat, kayak, jet ski, or bike rentals your customers will be looking to reserve a time slot. If it is after hours your company will not be able to answer the customer's phone call, and you will likely not respond quickly to their email inquiry. So what else can the customers do? Wait or possibly move on to your competitor.
Meet Nick. After a stressful career as a stockbroker, Nick set out to create a business that he loved, renting small powerboats to Florida vacationers.
Wawa Rentals has become a successful business over the last three years, but as the business grew and gained more customers, Nick found it difficult to keep up with the growing influx of reservations. As his business was previously set up, customers found his website and made their reservation through a phone call or email. Nick ran his business almost entirely through his smart phone, but without an automated reservations system, he was constantly responding to emails and phone calls at all hours as customers inquired for boats.
With RESERVEC, Nick is able to capture reservations at any time, day or night, and the web-based reservation system allows customers to book and confirm their rental date and time with the click of a button. For the customer, RESERVEC eliminates the frustration of potential unanswered calls or awaiting returned emails. For Nick, RESERVEC allows him to spend less time fielding calls and booking reservations, and gives him more time to spend with family without interruption.