Your customers love to visit your website, call, leave voicemails, call again and send emails to make sure they are your first priority (and to ask if you have openings for the date and time that they want). As you know, this makes for an unnecessary game of phone tag and delayed email responses. Stop wasting time answering unnecessary phone calls! Instead, reduce those calls by implementing a self-service reservation system. Here’s how it would work:
. . . . which leads into our next point
If your business increased by you simply doing nothing would you do it? Of course you would! Having reservations on your website allows this to happen. How?
With reservations, customers (who are already interested in your excursions) can view availability, check out alternate times/prices, and book the activity. All of that happened without picking up the phone or checking your inbox.
But hey, not everyone is an internet surfer looking for the best deals on the planet. You’re bound to get walk-ups who want to reserve a time slot. No problem! Just three clicks and your walk up reservations will be updated automatically in the online reservation system too.
This feature makes our customers want to wine and dine us! Our TMS and online booking system allows you to change your pricing based on high and low seasons. Similar to airline tickets, you can set your prices to automatically change based on demand. Maximize your profit potential during spring break, weekends, or whatever random busy days you have. We aren’t joking - you basically have the power of Delta and Southwest in your hands!
As you well know, managing a small business is very time consuming. Even though running an excursion business is more exciting than an office cubicle, it still is hectic. Time is precious and sometimes a commodity that is not easily available. When you implement a TMS and Online Reservation System for your business, you allow yourself to easily manage your operations and revenue. At the touch of a button you can change prices, view upcoming reservations, email/text customers, and manage transactions through our easy online payment system.